To reset your password, Please contact Castelia staff at the discord,and attach provide of the answer for the secret answer. Dont worry we will help you to recover your account back
I still know my registration password!Reset
With this option, you can reset your password. It will be the same like when you created your account.
I need a new password!Change
If you do not know the password you chose at your registeration, then you can request a new one.